Last Updated: October 2025
Welcome to Visit Zanzibar Island (“we,” “our,” “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://www.visitzanzibarisland.com or use our services.
By accessing our website or booking a tour with us, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information from you when you:
- Fill out our contact or booking forms
- Communicate with us via email, phone, or WhatsApp
- Subscribe to our newsletter (if available)
- Make a payment or booking through our website
The personal information we may collect includes:
- Full name
- Email address
- Phone number or WhatsApp contact
- Country of residence
- Travel preferences and booking details
- Payment details (processed securely through third-party providers)
We may also collect non-personal information automatically, such as:
- Browser type, device, and operating system
- IP address and geographic location
- Pages visited and duration of visit (through Google Analytics or Meta Pixel)
2. How We Use Your Information
We use your information to:
- Respond to inquiries and process bookings
- Provide personalized tour recommendations
- Send booking confirmations and important updates
- Improve our website and services
- Send promotional offers (only if you have opted in)
- Comply with legal or regulatory obligations
3. How We Protect Your Information
Your privacy and security are our top priorities.
We use SSL encryption, secure servers, and trusted third-party tools to protect your personal data from unauthorized access, alteration, or disclosure.
We never sell, rent, or trade your personal information to third parties for marketing purposes.
4. Use of Cookies
Our website uses cookies to enhance your browsing experience.
Cookies help us:
- Remember your preferences
- Understand how visitors use our site
- Improve performance and user experience
You can choose to disable cookies through your browser settings. However, some features of the website may not function properly if you do so.
5. Third-Party Services
We may use trusted third-party services, such as:
- Google Analytics (to analyze website traffic)
- Payment gateways like PayPal or mobile money services
- Marketing platforms like Meta (Facebook/Instagram)
These third-party providers have their own privacy policies governing how they use your data. We encourage you to review their policies for further details.
6. Data Retention
We retain your personal data only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Provide customer support
- Comply with legal or tax obligations
Once data is no longer needed, it will be securely deleted or anonymized.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for data processing
- Request a copy of your personal data
To exercise any of these rights, contact us using the details below.
8. International Data Transfers
Because we serve international travelers, your data may be transferred and processed outside your home country.
We ensure that such transfers comply with applicable data protection laws and that your information remains secure.
9. Links to Other Websites
Our website may contain links to other travel or service websites.
We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies when visiting them.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect new practices, regulations, or improvements.
The latest version will always be available on this page, and the “Last Updated” date will indicate any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:
📧 Email: info@visitzanzibarisland.com
📞 Call/WhatsApp: +255 777 416 495
📍 Office: Zanzibar, Tanzania
🌐 Website: https://www.visitzanzibarisland.com
Visit Zanzibar Island is committed to protecting your privacy and ensuring your journey with us is safe, transparent, and unforgettable — both online and on the island.